Notes on AI, product, and engineering — written by the people doing the work, not a content agency. Full articles are on the way; here's what we're writing about.
"AI agent" is the most abused term in software right now. We'll cut through it: what agency actually means, where agents reliably work today (bounded workflows, draft-and-approve patterns, monitored automation), and where they fail.
Retrieval-Augmented Generation grounds AI answers in your data instead of model memory. We'll cover the pipeline that makes or breaks it — chunking, retrieval quality, freshness, and permissions.
The fastest way to waste money on AI is to start building before you know what "working" means. Our playbook: understand the workflow, design the smallest proving slice, and watch for the classic traps.
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